![]() ![]() Once proof of damage has been received and the item has been returned to Swanky Dame Vintage, a full refund will be provided to you, as well as postage costs incurred by you for the return.Īll refunds will be processed within 48 hours of the item's return. All custom sales are final, however the customer receives pictures and regular correspondence throughout the design process to ensure absolute satisfaction!ĭAMAGED/FAULTY ITEMS: Every piece is carefully inspected before being dispatched, however, in the unlikely occurrence that your item arrives damaged or faulty please contact us within 24 hours of receipt to initiate a return. ★ This policy does not apply to custom items (unless damaged). To guarantee safe receipt, it is highly recommended that you securely package and insure the shipment Swanky Dame Vintage cannot be held liable for returned items that are lost or damaged in the mail. Buyer is responsible for all shipping charges when returning an item. Items may be returned for exchange, credit, or a full refund of the purchase, less any delivery charge. Item(s) must arrive undamaged, in original packaging, and in unused condition. In order to be accepted for return, credit, or exchange, item(s) must be postmarked for return within 7 days from receipt. If for any reason you are dissatisfied, please contact us immediately. We hope you will be pleased with your purchase from Swanky Dame Vintage.
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